Farm'r Catering: Frequently Asked Questions
How long in advance do I need to place my order?
To order online, we require 48 hours notice. That being said, we can often accommodate last minute orders, so give us a shout at 416.901.8676 or email us at firstname.lastname@example.org and we’ll try to fit you in!
Is there a minimum order spend?
What is the delivery fee?
Delivery is a flat rate of $25 within Toronto. If you’d like to inquire about delivery outside of Toronto, don’t hesitate to contact us.
How is your food served?
For family style orders, food is typically served in foil containers (to keep food hot) and plastic containers for cold items. If you'd like the food displayed differently, we can accommodate, just ask. See the picture below for our typical containers.
Lunch box orders come in individual folding boxes. See the picture below.
Can you accommodate allergies & dietary restrictions?
Our diverse menu can accommodate most allergies & dietary restrictions! When placing your order, please leave any relevant details in the notes (located at the bottom of your cart, right before you checkout).
What if I need to make any changes to my order after placing it?
No worries, we understand that these things happen! Please reach out to us directly. For big changes, we require 24 hours notice.
What if I need to cancel my order?
Please let us know as soon as possible about a cancelled order. The shorter the notice, the more ordering and food preparation will have been done. If you cancel with 24 hours we can always accommodate, but if it is shorter there may be a partial fee charged to account for food and preparation costs.
Do I need to put down a deposit?
No, we do not require deposits.
How do I pay for my order?
You can pay by credit card directly through Shopify. You can also select the “Pay Later” option to pay by cheque, e-transfer or credit card over the phone.
If you have any other questions, please email us email@example.com.